Agentic AI Engineering Partner
Your Engineering Partner for Agentic AI-Enabled Operations.
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Trusted partnerships
Microsoft
Databricks
Why operations leaders choose Infarsight
We connect enterprise systems with agentic AI, automating operational decisions, eliminating manual coordination and protecting revenue across Travel & Hospitality, Mobility & Transportation, Logistics & Ports.
Platform and Technology Partnerships
Microsoft\ \ Solutions Partner
Databricks
Technology Partner
\ \ Bosch MPS\ \ Mobility Partner](/content/partnerships/bosch-mps/index.html) \ \ Zeliot\ \ IoT Data Platform](/content/partnerships/zeliot/index.html) \ \ Google Cloud\ \ Cloud Partner](/content/partnerships/google-cloud/index.html) \ \ Optimizely\ \ Digital Experience Partner](/content/partnerships/optimizely/index.html) aws\ \ Amazon Web Services\ \ Cloud Platform
MongoDB
Technology Partner
Measured across client engagements
70%
Faster turnaround time
3–5×
Higher handling capacity
100%
SLA compliance
90%
Operational error reduction
43%
Revenue leakage reduced
10×
Faster operational decisions
The Execution Gap
Operational Issues Are Visible. Resolving Them Requires Multiple Systems and Teams.
Every enterprise has the data. The challenge is acting on it across multiple systems and teams. Delays between identifying an issue and resolving it affect operations, revenue, and customer experience. Three KPIs reveal the true cost of that gap.
Information Is Distributed
Operational context lives across booking systems, ERPs, CRMs, monitoring tools and dashboards. No single view. No single truth. No single moment of clarity.
Business Response Time
The time between identifying an operational issue and taking the first corrective action.
Cross-Team Coordination
Operations, data teams and systems often need to work together before an issue can be resolved. Every handoff is a delay. Every delay is a cost.
Revenue at Risk
Revenue exposed while operational issues remain unresolved.
Time Influences Outcomes
Operational delays affect service levels, customer experience and financial performance. The longer the gap, the higher the cost, and the harder it becomes to recover.
Cost of Delay
The financial impact between identifying a problem and resolving it.
Services
Six Engineering Practices. One Connected AI Operations System.
We architect and deploy across the full operational intelligence stack, data engineering, agentic AI, intelligent automation, product engineering, platform operations and integration services, from data capture through to agentic decision-making and process automation. Each practice is embedded, accountable and outcome-driven.
01
Data Engineering
The data foundation for operational intelligence, connecting enterprise systems so operations teams have the context they need to make timely decisions.
- Enterprise data capture across ERP, CRM, IoT and operational systems
- Real-time data pipelines and streaming infrastructure
- Data quality, master data and operational analytics
- Condense — real-time data platform (Zeliot, Infarsight investment) for travel and mobility
- Built with Microsoft, AWS, Google Cloud, Informatica and Databricks
Decision Pipeline — Live
Operational signals processed4.2M / hr
Decisions generated128 / min
Average decision latency1.8s
StatusHealthy
02
Agentic AI
AI agents that monitor operations, evaluate options and execute decisions in real time. They detect issues as they happen, reason across operational context and take action automatically, escalating when human judgement is required.
- Multi-agent decision systems for operational workflows
- Policy-aware decision models and constraint logic
- Human-in-the-loop escalation and oversight
- Full audit trails, governance and agent observability
Agentic decision loop
PERCEIVE
Flight AA247 — 2hr delay detected
↓
REASON
147 pax · 3 connection options evaluated
↓
ACT
Auto-rebooked in 2.1s
03
Intelligent Automation
Turning operational decisions into execution. We design automation systems that connect AI decisions to the workflows that run your business, eliminating manual steps, reducing delays and keeping operations moving without constant human intervention.
- Process discovery, prioritisation and automation roadmap
- RPA and workflow orchestration across enterprise systems
- AI-driven document processing and classification
- System integration eliminating manual re-keying and handoffs
Process savings
Manual hours eliminated / week
2,400hrs
Error reduction−94%
Bots running 24/738
ROI payback6 wks
04
Product Engineering
Building and modernizing the platforms that power enterprise operations, using AI to accelerate engineering, improve reliability and reduce delivery risk. Delivered across Microsoft Azure, AWS and modern cloud platforms.
- AI-assisted architecture and system design
- AI-accelerated development and code generation
- AI-driven testing, debugging and code review
- AI-powered monitoring and incident diagnostics
Platform reliability
Uptime SLA99.9%
Critical incident response< 15 min
Platforms operated30+
StatusAll operational
05
Platform Operations & Governance
AI-assisted operations that keep enterprise platforms reliable, secure and continuously running. We combine platform engineering with AI-driven monitoring, diagnostics and optimisation, ensuring the systems behind your operations stay resilient as data, decisions and automation scale.
- Cloud infrastructure across Azure, AWS and GCP
- AI-driven observability and anomaly detection
- AI-assisted incident diagnostics and root-cause analysis
- Security, compliance and DevSecOps integration
- FinOps and AI-optimised performance management
Platform Health · 24/7
AI-assisted monitoring24/7
Platform uptime SLA99.9%
Incidents resolved142 / mo
Mean time to resolution< 2 hrs
Solutions
Built for your operations. Engineered from domain knowledge, services capability and delivery accelerators.
Control Towers \ Real-time operational control environments for airlines, fleets and mobility networks, detecting disruptions, evaluating response options and coordinating actions across booking, dispatch and service systems.\ \ AirlinesFleet OpsDispatchGround Operations\ Explore → Digital Twins \ Live digital replicas of ports, logistics hubs and complex infrastructure, enabling simulation, anomaly detection and predictive optimisation of large-scale operations.\ \ PortsLogisticsTransportationOil & Gas\ Explore → Decision Intelligence \ Closed-loop decision engines for travel agencies, tour operators and business travel platforms, detecting operational signals, evaluating options and executing automated responses.\ \ TMCDMCTour OperatorsTravel Agency\ Explore → Task Orchestration \ AI-driven task and case management systems that route, prioritise and automate operational workflows across teams, systems and service processes.\ \ OperationsCase ManagementWorkflow AutomationPrioritisation\ Explore → Document Intelligence \ AI-powered extraction, classification and validation of operational documents, automating invoices, bookings, confirmations and operational paperwork.\ \ InvoicesBookingsShipping Documents\ Explore → Real-Time Asset Tracking \ Continuous intelligence across fleets, infrastructure and operational assets, combining IoT signals, telemetry and operational data to detect issues and predict disruptions before they impact operations.\ \ EnergyFleetAssetsTelemetry\ Explore →
Industries
Deep expertise. Not generic delivery.
Travel & HospitalityMobility & TransportationLogistics & Ports
Travel & Hospitality · 10+ years
Operational intelligence across every travel segment.
- Travel Operations Intelligence
Real-time operational visibility across airlines, ground operations, bookings and traveller journeys.
- Disruption & IRROPS Automation
AI agents that detect disruptions, evaluate options and execute recovery workflows automatically.
- Multi-System Travel Orchestration
Connect GDS, PMS, CRM, OTA platforms and supplier systems into one operational layer.
- Decision Intelligence
Turn operational signals into automated decisions across pricing, allocation and service recovery.
95% faster booking & service response30% lower operational processing cost100% SLA compliance across travel operations
Travel Ops · Live
Flight AA247 — 2hr delayResolved
147 pax rebooked2.4s
Hotel block — T4 overflowStaged
Booking response
95% faster
Agent resolution
2.4s
Mobility & Transportation
Intelligence for high-performance fleet operations.
- Fleet Operations Intelligence
Predictive dispatch and real-time fleet orchestration across large vehicle networks.
- Vehicle Health & Predictive Maintenance
AI models detect anomalies in vehicle telemetry to reduce breakdowns and unplanned downtime.
- EV Network Intelligence
Charging demand forecasting, charger health monitoring and network optimisation for EV fleets.
- Last-Mile Delivery & Dispatch Optimisation
AI route optimisation and automated dispatch decisions for delivery and transportation networks.
Up to 16% higher fleet utilisationUp to 34% reduction in fuelUp to 97% on-time dispatch reliability
FleetSight · Live fleet
Vehicles tracked live284
Fleet utilisation+16%
Fuel reduction34%
On-time dispatch97%
Dispatch precisionOptimal
Logistics & Ports
From berth to gate, fully orchestrated.
- Port & Terminal Operations
AI-assisted berth planning, vessel ETA prediction and automated gate throughput optimisation.
- Container & Yard Intelligence
Predict container dwell risks, optimise yard utilisation and reduce congestion across terminals.
- Logistics & Shipment Visibility
Real-time tracking of cargo and shipments across ports, warehouses and logistics corridors.
- Operational Anomaly Detection
AI agents detect congestion, equipment failures and SLA risks before they disrupt cargo movement.
Up to 30% reduction in demurrage costsUp to 25% faster cargo turnaroundUp to 99% cargo SLA compliance
AI Berth Scheduler — Live
Signal
Vessel ETA updated — +38 min delay
AI re-optimising berth allocation
Action 1
Berth conflict predicted
Auto-reallocation to Berth 6
Action 2
Yard capacity constraint detected
Container staging sequence updated
Result
Berth plan re-optimised in 9 sec
Delivery Accelerators
Delivery Accelerators: Pre-Built Operational Intelligence. From Months to Weeks.
Proven frameworks to build AI-driven operations faster.
Automate Post-Booking Operations\ \ JourneySight\ \ JourneySight helps DMCs and tour operators coordinate itineraries, suppliers, guides, vehicles and guest logistics across complex travel programmes.\ \ 6 hrs\ \ Saved per teammate daily Operational workflow automation\ \ TaskSight\ \ The operational engine that runs everything after the booking is confirmed, orchestrating every task, handoff and exception across travel ops, hospitality and airlines without manual intervention.\ \ ~6 wks\ \ Average deployment time Realtime Asset Tracking\ \ AssetSight\ \ AssetSight provides continuous intelligence across fleets, vehicles and operational infrastructure using telemetry, anomaly detection and predictive signals.\ \ 34%\ \ Reduction in fuel & downtime Digital Twin / Control Towers\ \ CommandSight\ \ CommandSight creates a digital twin of enterprise operations, giving teams real-time visibility across systems, assets and operational workflows.\ \ Real-time\ \ Operational control
Apple Leisure Group from Infarsight on Vimeo
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Partnering with Infarsight has been a game changer. Their automation capabilities have not only streamlined our processes but fueled innovation, allowing us to bring new solutions to market faster than ever.
Anderson Hernandez
SVP Contact Centers & Operations
How we engage
We meet you where your operations are.
1
Embedded Team
Infarsight engineers embed directly into your workflows, delivering systems at the intersection of engineering and operational delivery. Depth without the hiring cost.
2
Center of Excellence
A fully managed CoE combining industry expertise, engineering capacity and governance to run long-term transformation programs with measurable outcomes.
3
Outcome-Owned Delivery
Fixed-scope engagements with defined operational outcomes, timelines and accountability. When you need results, not a team on retainer.
Ready to run your operations with AI?
Start with an Operational Intelligence Assessment. We map your systems, identify decision bottlenecks, and design the AI architecture that automates operational execution.
01 Operational Intelligence Assessment
02 Decision Architecture Workshop
03 AI Pilot Deployment
Infarsight — Agentic AI Engineering Partner for Enterprise Operations
Infarsight is an agentic AI engineering partner for operationally complex enterprises, headquartered in Princeton, New Jersey, USA, with offices in Dubai, UAE and India. Founded in 2014, the company employs over 120 engineers and serves 30+ enterprise clients with a 91.2 Net Promoter Score. Infarsight delivers six engineering practices — Data Engineering, Agentic AI, Intelligent Automation, Product Engineering, Platform Operations and Enterprise Integration — as a connected operational intelligence stack. The company specialises in corporate travel automation, fleet operations AI, port terminal intelligence, travel disruption management automation, EV fleet intelligence, decision intelligence systems and real-time operational data platforms. Infarsight serves eight travel segments (airlines, TMCs, DMCs, tour operators, OTAs, hotels, resorts, travel agencies), mobility and transportation (fleet operators, EV network providers, automotive OEMs, last-mile logistics companies) and logistics and ports (port terminals, container yards, cargo operations). Reference clients include Hyatt Hotels and Resorts, Ports America, Adani Ports and Logistics, Trisept Solutions, Amadeus, Bosch, Volvo, Ashok Leyland, Eicher and Royal Enfield. Delivery accelerators include TripSight (corporate travel booking automation — 23 minutes to 3.4 minutes, 172 clicks to 1), TaskSight (post-booking workflow orchestration, 6 hours saved per team member per day), AssetSight (fleet intelligence, 34% fuel reduction, 97% on-time dispatch), CommandSight (operational command centers), JourneySight (DMC and tour operator operations) and DecisionSight (decision intelligence). The real-time data platform Condense, built by Zeliot (an Infarsight invested company), powers Infarsight data engineering programmes for Mobility, Fleet and Logistics clients. Strategic partnerships include Microsoft Solutions Partner (Azure, Fabric, AI Foundry, Power Platform, Copilot Studio), Databricks Partner, Google Cloud Partner, Bosch Mobility Solutions strategic engineering partner, and Optimizely Partner.
5 Independence Way, Suite 300PrincetonNJ08540US